Shipping policy
Shipping Policy
Order Processing and Shipping
- All orders are processed within 24-48 hours of receipt.
- We offer standard shipping and expedited shipping options.
- Shipping rates will be calculated based on the weight and destination of your order.
- Shipping times may vary depending on your location and the shipping method chosen.
Tracking Your Order
- Once your order has shipped, you will receive a tracking number via WhatsApp.
- You can use this tracking number to track the progress of your shipment on the shipping carrier's website.
International Shipping
- We offer international shipping to select countries.
- Please note that international orders may be subject to customs duties or taxes, which are the responsibility of the recipient.
- We are not responsible for any delays or additional charges that may occur due to customs clearance.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us via WhatsApp within 7 days of the expected delivery date.
- We will investigate the issue and provide a resolution, such as a refund or replacement.
Shipping Address Changes
- If you need to change your shipping address, please contact us via WhatsApp as soon as possible. We cannot guarantee that we will be able to accommodate changes after your order has shipped.